Terms of Service
Order Processing and Approval
At My Store, each order is thoroughly reviewed to ensure accuracy and to prevent fraudulent transactions. We may restrict, cancel, or reject orders due to stock shortages, pricing errors, or suspicious activity.
Once your order is approved, it typically takes 1-3 business days to process. Shipping fees are automatically calculated at checkout. After processing, delivery usually occurs within 7-12 business days.
Order Cancellations
You can request cancellation of your order within 24 hours of placement. Beyond this window, orders are processed automatically and cannot be canceled.
Returns and Refunds
To start a return, you must submit a return request within 14 calendar days from the delivery date. Returned items must be unused and in their original packaging to qualify.
Return shipping is your responsibility unless the item arrived damaged or defective. Please contact My Store customer care at zaleskikoslosky@gmail.com before returning any product to obtain return authorization.
Once we receive and inspect the returned merchandise, refunds will be issued to your original payment method within 5-10 business days.
Permitted Use of This Website
By using My Store’s website, you agree to comply with all applicable laws and avoid prohibited actions such as:
- Unauthorized access to restricted areas of the site
- Disrupting site operation or security features
- Introducing harmful software including viruses
- Copying or reusing content without explicit permission
- Engaging in fraudulent or deceptive behavior related to purchases or site use
Product Information Accuracy
My Store strives to provide accurate, current details for all products, including Accessories, Can Coolers, Coffee Travelers, Everyday Tumblers, and related items. Occasionally, errors in descriptions, pricing, images, or stock may occur. All sales are subject to stock availability and final price confirmation at checkout.
Intellectual Property
All website content, including text, images, trademarks, and code, is owned by My Store or its licensors and protected by copyright laws.
Disclaimer
My Store provides its website and services "as is" and "as available," disclaiming all express or implied warranties to the fullest extent permitted by law.
Contacting My Store
For questions about these Terms of Service, please email My Store customer care at zaleskikoslosky@gmail.com.